Thank you and we hope you are happy with your purchase. However, if you or your doggo are not completely satisfied with your purchase for any reason, you may return it to us for a full refund of the purchase price. Please see below for more information on our return policy.
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in like-new condition, with all original labels and packaging.
To return an item, please email customer service at support@eastmannaturals.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
Eastman Naturals
Attn: Returns
RMA #
41718 Eastman Dr
Murrieta, CA 92562
United States
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
The following items cannot be returned:
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
If you have any questions concerning our return policy, please contact us at:
877-776-8496
speak@twell.life